Privacy Policy
Last updated: [date]
Who we are
LaundryShare ("we", "us") makes the LaundryShare app, which helps people in a shared building book a laundry room's washers and dryers. Contact us at hello@laundryshare.fyi with any privacy question.
What we collect
Account information: your email address (for signing in), or your Apple/Google account identifier if you sign in that way, plus the display name and avatar emoji you choose and your language preference.
Laundry room activity: which laundry rooms you join, the bookings you make, any machine problems you report, and, if a laundry room turns on reliability scoring, a record of whether your bookings were collected on time. If a laundry room turns on anonymous mode, other members see you only as "Neighbor"; admins can still see real names to moderate the room.
Referrals: if you invite someone and they join and book, we record that so their laundry room can earn free LaundryShare Pro time.
Push notifications: with your permission, we store a device token used only to send you your own booking reminders and nudges from housemates. We never sell or share it.
Subscription information: if you or someone in your laundry room buys LaundryShare Pro, Apple, Google and our payment processor (RevenueCat) handle the purchase. We never see or store your card details. We're only told that a subscription is active and roughly when it ends.
Advertising: unless your laundry room has LaundryShare Pro, we show ads through Google AdMob. AdMob may use device identifiers to measure and, if you allow it when asked, personalize ads. You can decline tracking and still use the app fully.
Where your data lives
Our database and file storage run on Supabase, hosted in Frankfurt, Germany (EU).
How long we keep it
We keep your data while your account exists. Contact us to delete your account and the data tied to it.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to certain uses of it. Contact us and we'll act on it.
Children
LaundryShare isn't directed at children, and we don't knowingly collect data from anyone under 16.
Changes
If this policy changes in a meaningful way, we'll update the date above and, where required, let you know in the app.